general error

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woodbutcher
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general error

Post #1 by woodbutcher » Wed Mar 08, 2017 9:27 pm

:hmmm: For the last two days,I have been having trouble getting to the site.Have been getting this message.
General Error
SQL error
Too many connections(1040)
Said to contact Admin
Just now got through.Been trying since about 9AM today.
Good luck.Have fun.Be safe.
Leo


"People never lie so much as after a hunt,during a war,or before an election".
Otto von Bismarck

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bubba22349
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Re: general error

Post #2 by bubba22349 » Thu Mar 09, 2017 6:35 am

:hmmm: I also was getting that same error yesterday too.


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1966Mustang
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Re: general error

Post #3 by 1966Mustang » Thu Mar 09, 2017 8:56 am

Sorry for that major disruption. I should have received an alert for this days ago before it became an issue.

WSA111 sent me a text message Wednesday evening and I was able to get it back operational in about 5 minutes. :thanks:

5 second Root Cause Analysis...
Problem:
"Too many connections"
disk full

Process:
Receive an accurate notification that the one of the disks was nearing full

Steps to resolve recurrence :
- Done: Add disk to relocate FSP database/website to
- Done: Freed up about 10GB of space
- Todo: Monitor FSP server from multiple locations...
- Todo: Ensure notifications are reliable

Lessons learned:
- Notifications from the server appeared 'normal', even though disk was full...
- Notification data was stagnated at the previous state.
- Disk filled, causing database/website to display "Too many connections"
- Technically, website was still responding fine, but with the error.

Thanks,

Perry


'65 Mustang Coupe, C4, DUI, CompCams 260, Addco 1", StreetOrTrack Front Bilstein Coilover System, Bilstein Rear Shocks, 4-1/2 leaf springs.

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woodbutcher
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Location: LaFollette Tn.

Re: general error

Post #4 by woodbutcher » Thu Mar 09, 2017 12:26 pm

:beer: Hi Perry.Thanks for the update and fix.
Good luck.Have fun.Be safe.
Leo


"People never lie so much as after a hunt,during a war,or before an election".

Otto von Bismarck

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