In an inline engine, the crankshaft itself is balanced independent from the rods and pistons, as you know im sure. So any material that is removed from the counterweights, an equal amount has to be removed from the rod throw or cheek area to rebalance it. You can have a set of aluminum rods and some JE ultra-light pistons, or a set of Carrillo steel rods and heavy pistons as long as they themselves are balanced, doesn't affect the balance of the crankshaft as it does in a V-style engine that requires bobweights to be attached to the crank journals to simulate the rotating weights. I've prepped many dozens of Cheby inline crankshafts by both knife-edging and removing a large amount of counterweight, and have been able to remove 8-10 lbs. off the total weight by doing so. As the one shop you spoke to pointed out, it can be fairly labor intensive. You will or are finding out, that even today, inlines do not have the respect that they deserve, and many shops will turn you away, simply because they don't consider them a worthy engine to fool with. They actually are much easier when it come to balancing to deal with than a V-style engine, simply because they do not require the extra time involved to keep putting on and taking off of the bobweights....sounds like they just don't have the desire to help you out or take your money. It is well worth the effort to do this, so i'd keep looking for another shop that will be willing to help you.