I tried to download it, too. Got past the 2 or 3 attempts to get me to sign up for the 'premium' service.First attempt, was going to take 5 hrs. 43 min. to download. Remembered I had a 'Thumbdrive', (never used before), so, I 'installed' that, and downloaded it to that. Took 1 1/2 hrs, then right at the end, said either I lost my connection, or need to change my settings.Wonder if this is just a scam, to get ya to pay for the 'Premium' service?I'm going to check out my settings, and keep trying.I see they do offer "free" technical support, if you sign up for the 'Premium" service.Wonder if its a toll free #. I know my internet provider's tech support, they charge for calls.Anyway, figure its worth the effort, If I can make it work. I know I really need a 'Primer', on how all this stuff works, and sounds like this book is da place.Yeah, I'm almost computer illiterate, too.(Whats Safari?) Need to find a 10 year old, to walk ya thru it.Kids are much more knowledgeable about this stuff.If I manage to get it to work, I'll PM ya.